February 21, 2017: Did you know that since August 2016, MiWay Customer Service Ambassadors have been available at bus stops, terminals and on buses to help answer your questions? Riders were able to identify us from our bright orange t-shirts in the summer months, but as the temperature drops riders just need to spot the blue jackets for assistance. If you see one of our Ambassadors be sure to say hello and we’ll meet you at the bus stop!
In addition to our on-street service, MiWay’s Customer Service is a team of professional and friendly staff who are available on the phone, through e-mail and on Twitter at @MiWayHelps to you with your travel needs. In 2016 we responded to over 2,000 e-mails and answered over 260,000 phone calls!
Contact us today and let us help you.