Alerts

/Alerts

Alert: PRESTO Card Issue

2017-11-20T20:14:08+00:00

November 17: PRESTO is experiencing a technical issue with PRESTO cards used on GO Transit devices and GTA transit agencies including MiWay.

PRESTO technical teams are working diligently with transit agency partners to resolve this issue as soon as possible.

No customer affected by this issue will be denied travel.

If you have questions about your PRESTO card, […]

Alert: PRESTO Card Issue 2017-11-20T20:14:08+00:00

Real-Time Bus Updates Unavailable May 9 at 10 pm due to system update

2017-05-05T16:18:06+00:00

May 5: On Tuesday, May 9 from 10:00pm to Wednesday, May 10 at 12:00am real-time bus updates will be unavailable due to system maintenance.

If you have any questions, please contact our Customer Service team today at 905-615-4636.

Thank you for your patience.

Real-Time Bus Updates Unavailable May 9 at 10 pm due to system update 2017-05-05T16:18:06+00:00

System Update: Plan A Trip on March 24 at 11pm

2017-03-22T20:03:24+00:00

On Friday, March 24 from 11:00pm to Saturday, March 25 at 6:00am Plan a Trip may experience interruptions due to system maintenance.

You can still access MiWay trip plans and schedules through Triplinx at triplinx.ca.

If you have any questions, please contact our Customer Service team today at 905-615-4636.

Thank you for your patience.

System Update: Plan A Trip on March 24 at 11pm 2017-03-22T20:03:24+00:00

Plan a Trip: Unavailable 11 pm on Oct 31 to 3 am on Nov 1

2016-10-27T19:15:21+00:00

Oct. 26, 2016: In advance of the launch of real-time bus updates, the Plan a Trip tool will be unavailable from 11 pm on Oct. 31 until 3 am on Nov. 1 due to system maintenance.

If you have any questions, please contact our customer service team.

Plan a Trip: Unavailable 11 pm on Oct 31 to 3 am on Nov 1 2016-10-27T19:15:21+00:00

PRESTO ALERT: Fraudulent Cards

2016-11-02T12:59:53+00:00

August 19, 2016: Metrolinx has advised the public of fraudulent PRESTO cards being sold through unauthorized websites. Preloaded PRESTO cards are being sold to customers at a discount and upon completion of the sale there is no money on the card.

Customers are reminded to:

  • Only purchase PRESTO cards online at prestocard.ca or in person at authorized […]
PRESTO ALERT: Fraudulent Cards 2016-11-02T12:59:53+00:00